• Welcome to Umbra Roleplaying! We are an 18+ multi-genre roleplaying and writing community open to writers of all types. Sign up today to have access to our forums and join our other talented members!

    After signing up, be sure to check your spam folder for our confirmation email. Due to the nature of most email servers' filters, emails from Umbra are often incorrectly marked as spam. Don't forget to check your spam folder and mark our emails as safe so you can continue to receive emails and notifications from your new roleplaying home!
  • Hi there Guest! It looks like you haven't verified your email just yet - you should receive a notification from umbraroleplaying@gmail.com (it may go to your spam) with a link to click. Once you do that, this notice will disappear!
  • Hi there Guest. As a reminder - when you are updating/editing your threads in the Requests areas - it is sent to our approval queue to be checked against our site rules. It will take about 24 hours to approve and post. Questions can be sent to Auntie Angel!
  • Hi there Guest! After every update - things are bound to be broken. We're no exception.
    If you notice something is missing or not working properly, please use the Bug Report Form to make Rei aware of them. Even if you feel it may be user error or that it doesn't need to be brought to someone in admin. Do it. I assure you it will help leadership in the long run.

Answered/Resolved Completed reports



Is this an emergency bug? No

When did this error first occur? Sep 25, 2024

Where were you on the site when this issue occurred? Yes.

Have you cleared your cache? Yes

Please provide details of the error you are seeing. I have been unable to complete Account progress tasks. I have actually had this problem since I joined. I clicked on and reacted to the 'Check out the Reqeust Thread' task and it still didn't complete it. I saw the 'x' button and dimissed it but when I tried to do the next task it still wouldn't complete. Not sure what I'm doing wrong at this point. xD

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
 
JustYourFantasy said:
Is this an emergency bug? No

When did this error first occur? Sep 25, 2024

Where were you on the site when this issue occurred? Yes.

Have you cleared your cache? Yes

Please provide details of the error you are seeing. I have been unable to complete Account progress tasks. I have actually had this problem since I joined. I clicked on and reacted to the 'Check out the Reqeust Thread' task and it still didn't complete it. I saw the 'x' button and dimissed it but when I tried to do the next task it still wouldn't complete. Not sure what I'm doing wrong at this point. xD

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
Click to expand...
Click to shrink...
Hi there -
Could you please send me a screenshot? Also make sure you're replying to the post that is directly linked in that item - as any other post in the thread will not clear it.
 
Rei said:
Hi there -
Could you please send me a screenshot? Also make sure you're replying to the post that is directly linked in that item - as any other post in the thread will not clear it.
Click to expand...
Click to shrink...

Here is a screenshot. I did 'ilke' the Request Thread Guide and the Review the 'RT Approval Process Q & A' ones. I ahve a single post in the Create a Request Thread, specifically 'One on One Plot-Centered RTs'.
 

Attachments

  • Screenshot (426).png
    Screenshot (426).png
    89.4 KB · Views: 1


Is this an emergency bug? No

When did this error first occur? Sep 27, 2024

Where were you on the site when this issue occurred? On my profile

Have you cleared your cache? Yes

Please provide details of the error you are seeing. The onboarding tasks aren't filling in completely, even though I've done them already

Can you please provide a screenshot of your error? File(s) attached
 

Attachments

  • Bug Report #1.png
    Bug Report #1.png
    98.4 KB · Views: 3


Is this an emergency bug? No

When did this error first occur? Oct 29, 2024

Where were you on the site when this issue occurred? PMs

Have you cleared your cache? Yes

Please provide details of the error you are seeing. Unable to sort PMs through folders anymore. Also, I've just noticed that there isn't the option to turn off the "Last seen" feature (in PMs still). Have those things been deleted with the update?

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
 
I forget where the form is, but no it's not an emergency bug, and I didn't clear my cache.

The issue is that when I try to access chat (which I haven't done in over a year), the line for chat at the bottom of the page is hidden behind a message asking me to enable push notifications. When I try to close that message, it gets replaced by an even taller message saying that we strongly recommend it. Refreshing the page reverts to the original question. So for those who don't like push notifications, it seems the chat widget will always be hidden.

I want to quote Steppenwolf here: God damn the pusher
 
PriorSage said:
Is this an emergency bug? No

When did this error first occur? Oct 29, 2024

Where were you on the site when this issue occurred? PMs

Have you cleared your cache? Yes

Please provide details of the error you are seeing. Unable to sort PMs through folders anymore. Also, I've just noticed that there isn't the option to turn off the "Last seen" feature (in PMs still). Have those things been deleted with the update?

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
Click to expand...
Click to shrink...
1730477948835.png

There was an update that broke the 'last read' in PMs, I had to update some add-ons to fix it, but the online status should overwrite this. If it isn't doing that, please let me know and I will do some more research.
 
humon said:
I forget where the form is, but no it's not an emergency bug, and I didn't clear my cache.

The issue is that when I try to access chat (which I haven't done in over a year), the line for chat at the bottom of the page is hidden behind a message asking me to enable push notifications. When I try to close that message, it gets replaced by an even taller message saying that we strongly recommend it. Refreshing the page reverts to the original question. So for those who don't like push notifications, it seems the chat widget will always be hidden.

I want to quote Steppenwolf here: God damn the pusher
Click to expand...
Click to shrink...
Just so you are aware, the bug report form is linked at the top of the chat, as well as in the Forms area of the site.

Can you get a screenshot of this for me? I want to figure out what is happening with it so I can solve it, but I need to see the physical context to be able to do this.

The push notification should go away after clicking that 'x', - if it isn't, that means something else is going wrong behind the scenes.
 
Chat enabled on loading any page:
Push.png

The thin lighter-grey band above the push message is clickable to bring up the chat.

After clicking the x button to clear the push message:
Close.png

The blue band persists until I load a new page, then it goes back to looking like the first image.

It may also help that I'm using Chrome with the Adblock Plus extension.


Edit: Oh, you know what? I'm dumb, I didn't read that there was a link in the blue band to never ask again. I clicked that and it's gone now.
 
  • Love
Reactions: Rei


Is this an emergency bug? No

When did this error first occur? (DID NOT ANSWER QUESTION)

Where were you on the site when this issue occurred? Main page.

Have you cleared your cache? No

Please provide details of the error you are seeing. The "Account progress" system didn't account for my introduction as a post in the public forums (even though it states it does), nor did it note my long-approved request thread. It is currently stuck at 50%.

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
 
Hopeful Romantic said:
Is this an emergency bug? No

When did this error first occur? (DID NOT ANSWER QUESTION)

Where were you on the site when this issue occurred? Main page.

Have you cleared your cache? No

Please provide details of the error you are seeing. The "Account progress" system didn't account for my introduction as a post in the public forums (even though it states it does), nor did it note my long-approved request thread. It is currently stuck at 50%.

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
Click to expand...
Click to shrink...
You should be able to manually mark off the item - can you please try that for me?
 
Sleezy said:
Is this an emergency bug? No

When did this error first occur? Aug 1, 2024

Where were you on the site when this issue occurred? Creation page for new DMs

Have you cleared your cache? Yes

Please provide details of the error you are seeing. When I'm trying to send a DM to someone, can't add prefixes or move DMs into different folders. When I click the prefix, the drop-down menu opens to nothing. (can't properly screenshot where I can't move it to different folders)

Can you please provide a screenshot of your error? File(s) attached
Click to expand...
Click to shrink...

PriorSage said:
Is this an emergency bug? No

When did this error first occur? Oct 29, 2024

Where were you on the site when this issue occurred? PMs

Have you cleared your cache? Yes

Please provide details of the error you are seeing. Unable to sort PMs through folders anymore. Also, I've just noticed that there isn't the option to turn off the "Last seen" feature (in PMs still). Have those things been deleted with the update?

Can you please provide a screenshot of your error? (DID NOT ANSWER QUESTION)
Click to expand...
Click to shrink...
Sorry it took me so long to get these handled, yall. But I *think* I've got it.

Can you go into your Inboxes and make sure you're able to see/create folders on the left-hand side?
 
You must log in or register to reply here.

Quick Links

Affiliates:
RPGfixTop RP Sites Top RP Sites Vexxor
Back
Top